While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
HCM down for maintenance from 6-10 p.m. May 4
Maintenance will be performed on HCM production services from 6-10 p.m. Thursday, May 4 as part of the Elevate Wave One update. An outage page will be made available to users while this maintenance takes place. However, some applications will be unavailable, so please plan your tasks accordingly.
Note: the outage page will look different from the standard portal page with tiles.
What will be unavailable?
The following services will be unavailable during this time:
CU Careers – Recruiting
eRA (integration to HCM only)
The following portal links and tiles will be unavailable:
Benefits and Wellness tab
Business Tools Tab > CU Careers – Recruiting, HCM
My Info and Pay tab
What will be available?
The following services will be available during this time:
1800 Grant File and Print Services
1800 Grant VDIs
1800 Grant Phones
Campus Solutions Mobile Application
Concur Travel & Expense
CU Careers - Search Jobs
CU Reporting Systems
Online Admissions Offering (OAO)
R25 Interface Server Application
Secure Enterprise Search (SES)
Secure File Transfer Protocol
Skype for Business
Wired and Wireless network for 1800 Grant
Contingency time may be needed from 6-10 p.m. Thursday, May 18. Additional communications will be sent, if needed.