While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at hcm_community@cu.edu or 303-860-4200, option 2.
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HCM down for maintenance from 6-10 p.m. May 4
April 25, 2017 by Employee Services
Maintenance will be performed on HCM production services from 6-10 p.m. Thursday, May 4 as part of the Elevate Wave One update. An outage page will be made available to users while this maintenance takes place. However, some applications will be unavailable, so please plan your tasks accordingly.
Note: the outage page will look different from the standard portal page with tiles.
What will be unavailable?
The following services will be unavailable during this time:
CU Careers – Recruiting
eRA (integration to HCM only)
HCM
The following portal links and tiles will be unavailable:
All tiles
Benefits and Wellness tab
Business Tools Tab > CU Careers – Recruiting, HCM
My Info and Pay tab
What will be available?
The following services will be available during this time:
1800 Grant File and Print Services
1800 Grant VDIs
1800 Grant Phones
Campus Solutions
Campus Solutions Mobile Application
Cherwell
CIW
Concur Travel & Expense
CRM
cu.edu email
CU Careers - Search Jobs
CU-Data
CU Marketplace
CU Reporting Systems
DATC
Enterprise Portal
eRA
FIN
HireRight I-9/e-Verify
ImageNow
Integration Gateway
ISSS
Law Toolbox
LegalFiles
My Leave
OnBase
Online Admissions Offering (OAO)
Parchment
Singularity
Phire
R25 Interface Server Application
Secure Enterprise Search (SES)
Secure File Transfer Protocol
SharePoint
Skillsoft
Skype for Business
Terminal Server
TeamMate
TTO Portal
Wired and Wireless network for 1800 Grant
VPN
Additional details
Contingency time may be needed from 6-10 p.m. Thursday, May 18. Additional communications will be sent, if needed.
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