While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
Have a transaction error? This document shows you what to do next
We’ve created an ePAR transactions error message master document that lists all known errors users have experienced in transaction pages.
The document will be critical in troubleshooting errors you experience. It details the cause of the error, the reason for the error, how to fix it and who can fix it. Some transactions in error must be fixed by a user with correction mode access/or ES. Others must be withdrawn, as stated in the spreadsheet.
We’ll update this document regularly. To ensure you’re using the most recently version, go to any page in the Employee Transactions section of the HCM Community site and you’ll find this document on the right sidebar. Bookmark this page to ensure you're using the most recent version.
If your issue cannot be resolved using the spreadsheet, please email email@example.com or call 303-860-4200, opt. 2.