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Have a transaction error? This document shows you what to do next

We’ve created an ePAR transactions error message master document that lists all known errors users have experienced in transaction pages. 

The document will be critical in troubleshooting errors you experience. It details the cause of the error, the reason for the error, how to fix it and who can fix it. Some transactions in error must be fixed by a user with correction mode access/or ES. Others must be withdrawn, as stated in the spreadsheet.

We’ll update this document regularly. To ensure you’re using the most recently version, go to any page in the Employee Transactions section of the HCM Community site and you’ll find this document on the right sidebar. Bookmark this page to ensure you're using the most recent version.

If your issue cannot be resolved using the spreadsheet, please email hcm_community@cu.edu or call 303-860-4200, opt. 2.​

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