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Follow these instructions to help former employees get their W-2s

Have former employees contacted you about their 2016 W-2 forms? You can direct many of them to the instructions at

Please be prepared for former employees to ask you to provide their employee ID numbers.

Former employees who are not U.S. citizens cannot access their W-2 forms through the ADP portal. Please direct these individuals to submit a W-2 Reissue Request Form.

Notes on the portal:

  • The ADP portal supports all major Web browsers that have been updated to current versions (11 for Internet Explorer, Chrome versions 47 and newer, Firefox versions 43 and newer, and version 10 for Safari).
  • If former employees get locked out of their session while trying to register, please have them close and reopen their Web browser.
  • If they've successfully registered but get locked out following too many failed login attempts, they may retry after one hour.

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