While the majority of Employee Services staff will work remotely to do our part to reduce community spread of the COVID-19 virus, our services will continue without interruption. We're dedicated to providing excellent service to every CU employee and every HCM user. You can still reach us by phone or email. If you have questions or need assistance, reach out at firstname.lastname@example.org or 303-860-4200, option 2.
Experiencing the portal timing you out of HCM? Here’s what to do.
Users experiencing the portal timing them out of HCM when logged in (using multiple tabs) for extended periods can follow these steps to prevent this from happening.
Begin by logging into HCM:
When HCM is loaded, it will populate a second tab in the browser as seen below.
Next, users should exit the original portal tab with the X in the upper right corner of the browser tab, but should not sign out of it. Leave the tab loaded with HCM open and continue with your tasks uninterrupted.