Categorized in: 
eComm Specialist Digests

MEC Weekly Digest | April 18, 2022

April 18, 2022 by jennifer.mortensen

News

  • Congratulations to Shannon Hopkins - our newest Anschutz eComm specialist  - for obtaining her Marketing Cloud certification!
  • Please welcome Kristin Goosen to the eComm team! Kristin began her eComm specialist role at the Denver campus last week and is working to complete her training.

Failed Send Notifications

  • Research: After testing Marketing Cloud’s Alert Manager functionality, it was discovered that failed send notifications are only distributed when email sends “stop due to a system error or subscriber limit.” As a result, failed send notifications are not triggered when sends error due to:
    • incorrect personalization strings,
    • empty data extensions, or
    • unverified sender profiles.
  • Outcome: Due to this limited functionality, the eComm and CRM teams have decided not to move forward with implementation. Please feel free to contact Claire Hamilton with any comments or questions.

Datorama Next Steps

  • Reminder: You all should have received an invitation to our next MEC Datorama session (5/24, 2:05-2:45 p.m.) to review findings, tips and questions from one another. In the meantime:
    • Place Email Sends in Campaigns (to make filtering easy). 
    • Continue exploring Datorama.
    • Document questions or findings for review in our next session (please reach out to obtain the shared document link). 

Membership in Cvent

  • New Feature: Memberships are now available within Cvent to explore.

Outstanding Issues

  • Preferred Name: Jeff Benn's team is working with the UIS integrations team to bring preferred name information from MDM into Salesforce. Our expected timeline for UAT is at the end of April.

New Wikis

Ongoing Data Monitoring