The eComm team is currently working remotely due to the COVID-19 pandemic, yet we remain committed to serving our users and ensuring success for both ongoing communications and event management. We encourage you to contact your eComm specialist if you require assistance. You can also take advantage of numerous online resources in the eComm wiki or submit a help ticket if you have a specific request.
eComm Upgrade: Marketing Cloud Journey Migration
As part of the eComm upgrade, journeys from Marketing Cloud will migrate to the new eComm environment. Currently, most eComm users do not utilize Journey Builder for their communications, so the impact of this transition is small. However, each eComm Specialist has been asked to review any use of Journey Builder on his or her campus and to ensure that all journeys that need to migrate are documented and delivered to the COE on December 17.
The COE created a spreadsheet to track journey information, including the following:
- Business Unit MID
- Journey Name
The eComm Specialists were notified of the migration deadline in Salesforce Chatter on December 5.
Questions about journeys you have created in Marketing Cloud? Please reach out to your eComm Specialist.