eComm users and specialists can share Campaigns and Report Folders with individuals, although it's a best practice to share with public groups. Learn how you can save yourself some time by leveraging Public Groups.
eComm specialists can assist users with administrative tasks, such as unlocking a user and resetting their password, granting access to Business Units, and placing them in the appropriate Role.
eComm specialists can share Report and Dashboard Folders and Subfolders with users and public groups. Those with access will be able to view its contents in Salesforce and in Marketing Cloud.
Follow these simple steps to post in Chatter while controlling who sees your post.
Often when a Contact is not receiving emails, there are several logical reasons why, including actions taken by constituents themselves. If you are investigating why a Contact is not receiving communications, review the steps below to troubleshoot.
Learn all about Reports and Dashboards with Salesforce Lightning. You can build real-time charts to visualize key metrics such as email engagement and event attendance. Note: eComm specialist are the only ones with access to build reports and dashboards. Users can submit requests to have a specific report or dashboard to be created to view whenever.
Transferring a license? Adding a new user to an existing team? Create a report of the events created by a particular user. That way you have a list of events to share with the new person, so they can hit the ground running.
Checkout details on recurring CU processes such as obtaining licenses along with scheduled audits that will occur to ensure the platforms remain 'clean' and users are in compliance with the eComm user agreement.
Cvent Certification provides an opportunity for planners to demonstrate their expertise of the Cvent Event Management planning software. They offer both a Professional and Advanced level of certification for Cvent Event Management users.
Checkout analytics within Marketing Cloud tracking to find data on all your historical sends. Take the opportuinity to target this audience with a speciality communication rewarding them for their dedication with a short thank you, event invite or discount code. Your eComm specialist can help with these four steps to target this audience through eComm.

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