Learn how to create sender profiles in Marketing Cloud so that your communications come from the correct email address and replies go to the intended recipient.
Interested in pulling analytic information for sends from Marketing Cloud? Checkout the easiest way to export these details to Excel.
eComm users and specialists can share Campaigns and Report Folders with individuals, although it's a best practice to share with public groups. Learn how you can save yourself some time by leveraging Public Groups.
eComm specialists can assist users with administrative tasks, such as unlocking a user and resetting their password, granting access to Business Units, and placing them in the appropriate Role.
eComm specialists can share Report and Dashboard Folders and Subfolders with users and public groups. Those with access will be able to view its contents in Salesforce and in Marketing Cloud.
Follow these simple steps to post in Chatter while controlling who sees your post.
Found yourself in a pickle? We are here to help! Checkout these common issues and the best way to remedy them.
Learn all about Reports and Dashboards with Salesforce Lightning. You can build real-time charts to visualize key metrics such as email engagement and event attendance. Note: eComm specialist are the only ones with access to build reports and dashboards. Users can submit requests to have a specific report or dashboard to be created to view whenever.
Transferring a license? Adding a new user to an existing team? Create a report of the events created by a particular user. That way you have a list of events to share with the new person, so they can hit the ground running.
Not sure how to complete a task or if you even have access to do so? Learn about roles & responsibilities along with how-tos on all eComm related tasks.

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