You expect someone to show up on your Report, but they don't. Let's explore the reasons why someone isn't captured in your Report and options to remedy the situation.
When your user can’t send an email, we know time is of the essence in addressing the issue. Often, the root cause is something over which you have control rather than a systemic failure in Salesforce or Marketing Cloud. When faced with a failed send, follow these steps to identify the hangup.
Even those without a Cvent login can access data through a password-protected URL whenever they fancy, and, best of all, without needing to pester you. You'll just need an eComm specialist to get a Report User added to Cvent and create the desired Parked Report.
Salesforce Contacts and Marketing Cloud Subscribers share a 1:1 relationship but behave differently than one another. Checkout the scenario below to better understand the intricacies between the two.
Learn how to create send classifications so the correct sender and delivery profiles are automatically populated and that users do not have to select them individually.
Learn how to create delivery profiles in Marketing Cloud so that your communications contain the correct email footer and commerical vs. transactional distinction.
Advancement communications are intended to be sent through eComm - and there are processes in place to achieve this. In order to capture your desired audience, you will have to work with both Advancement Reporting and your eComm specialist.
Learn how to create a Data Extension as you typically would, then Import over the data from a CSV file. Just remember, you'll need the Contact 18 ID to Import successfully.
Are you sending an email to a data extension using profile attributes (also known as data tags or personalization tags)? Learn how to populate your profile attributes correctly so your send will contain the desired constituent data.
Learn how to submit an eComm ticket to the System team in TaskRay.

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