Let us help you navigate the resources in the eComm wiki so you can get the answer you're looking for when you need it. Select the eComm application for which you have a question (Salesforce, Marketing Cloud, or Cvent) and then view resources by category. Can't find what you need in this wiki? Email contact@cu.edu so we can add a resource.
Want to ensure that you receive product notifications such as those that are sent during unplanned outages? Learn how to configure your notifications in this wiki.
Checkout additional Flex training resources directly from Cvent, including easy to apply best practices and advanced webinars.
If you are familair with creating Standard events with Cvent, you already know 70% of Flex. Flex has taken Standard registration to a whole new level with a drag-and-drop Site Designer and Email Designer.
You expect someone to show up on your Report, but they don't. Let's explore the reasons why someone isn't captured in your Report and options to remedy the situation.
When your user can’t send an email, we know time is of the essence in addressing the issue. Often, the root cause is something over which you have control rather than a systemic failure in Salesforce or Marketing Cloud. When faced with a failed send, follow these steps to identify the hangup.
Even those without a Cvent login can access data through a password-protected URL whenever they fancy, and, best of all, without needing to pester you. You'll just need an eComm specialist to get a Report User added to Cvent and create the desired Parked Report.
Salesforce Contacts and Marketing Cloud Subscribers share a 1:1 relationship but behave differently than one another. Checkout the scenario below to better understand the intricacies between the two.
Learn how to create send classifications so the correct sender and delivery profiles are automatically populated and that users do not have to select them individually.
Learn how to create delivery profiles in Marketing Cloud so that your communications contain the correct email footer and commerical vs. transactional distinction.

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