The UIS Service Desk provides a broad range of services and tools to ensure smooth operations for staff within the System Administration Office. We are the first line of contact for UIS customers and we support and enforce policies and Service Level Agreements (SLAs) for each department within UIS. We also drive the policies and procedures that govern desktop hardware and software for the System Administration Office.
CU Alert: UIS Service Maintenance for Production Systems - Saturday, July 26 to Sunday, July 27, 2014
Impact: The portal and DARS applications will be unavailable beginning 6:00 p.m. Saturday. Maintenance pages will be available for enterprise applications normally accessed via the portal until the start of the regularly-scheduled maintenance window. All enterprise production applications will be unavailable 4:00 a.m. to 6:00 p.m. Sunday, July 27.
Portal and DARS - Begins 6:00 p.m. Saturday, July 26
All enterprise applications 4:00 a.m. to 6:00 p.m. Sunday, July 27
Service Status: Blue